Privacy Policy

Effective date: October 15, 2025

This Privacy Policy explains how VisitCasaCampo.com (“Visit CasaCampo,” “we,” “us,” or “our”) collects, uses, shares, and safeguards personal information when you use our website, make reservations, purchase goods, or participate in our ranch experiences in and around Wisconsin Dells, WI.

Quick Summary

  • We collect information you provide (e.g., inquiries, bookings, newsletter sign-ups, purchases) and information collected automatically (e.g., cookies, analytics).

  • We use your information to operate our website, manage reservations and experiences, process payments, send updates and marketing (optional), and improve our services.

  • We do not sell your personal information. We share data with trusted service providers (payment processors, booking and email platforms) under confidentiality and data‑processing terms.

  • You can opt out of marketing at any time and may have additional privacy rights depending on where you live.

1) Information We Collect

A. Information you provide

  • Identity & contact details (name, email, phone, billing/shipping address).

  • Booking details (stay dates, party size, preferences), tour/event registrations, and gift-card purchases.

  • Account or profile information if we enable accounts.

  • Communications (emails, forms, reviews, survey responses).

B. Information collected automatically

  • Device and usage data: IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, links clicked, and time stamps.

  • Cookies and similar technologies (e.g., pixels, local storage) for functionality, analytics, and (if enabled) advertising.

C. Information from third parties

  • Analytics & measurement partners (e.g., Google Analytics).

  • Advertising partners/pixels (e.g., Meta Pixel) if enabled.

  • Email and marketing platforms (e.g., Mailchimp, Klaviyo).

  • Payment processors and booking/e‑commerce platforms (e.g., Stripe, Square, Shopify, Airbnb/VRBO, ticketing platforms).

2) How We Use Information

  • Provide our website, process inquiries, reservations, ticketing, and purchases.

  • Operate on‑site and digital experiences (tours, tastings, events, classes).

  • Send transactional messages (booking confirmations, reminders, updates) and—with your consent or as permitted—marketing communications and newsletters.

  • Personalize content, measure performance, and improve our site, offerings, and safety.

  • Detect, prevent, and investigate fraud, abuse, security incidents, and violations of our terms.

  • Comply with legal obligations and enforce our agreements.

3) Cookies & Similar Technologies

We use cookies and similar tools to keep the site secure and functional, remember preferences, analyze performance, and (if enabled) support advertising or retargeting. You can control cookies through your browser settings. Some features may not function properly without cookies.

If you operate a cookie banner or consent manager, link it here: /cookie-preferences.

4) How We Share Information

We do not sell personal information. We may share personal information as follows:

  • Service providers and processors that support our website, booking, ticketing, events, email, analytics, customer support, shipping/fulfillment, and payments (e.g., Stripe, Square, Shopify, Google Analytics, email providers).

  • Business transfers in connection with any merger, sale, or acquisition.

  • Legal and safety to comply with law or protect the rights, property, or safety of us, our users, or others.

  • Aggregated or de‑identified data that cannot reasonably be used to identify you.

5) Payments, Bookings & Third‑Party Platforms

Payments and bookings may be processed by third‑party platforms under their own privacy policies and terms. These providers may receive and process your personal information to complete transactions and prevent fraud. Where applicable, they act as independent controllers or our processors. Examples include:

  • Payment processors: Stripe, Square (card details are handled directly by processors; we do not store full card numbers).

  • E‑commerce/online store: Shopify or similar for merchandise and gift cards.

  • Lodging or experience platforms: Airbnb/VRBO or a booking engine for stays, tours, and tickets.

  • Email & marketing: Mailchimp, Klaviyo, or similar for newsletters and updates.

  • Analytics: Google Analytics (with IP anonymization options and granular controls).

  • Advertising pixels (optional): Meta Pixel or similar, if we run ads or retargeting.

Please consult the privacy notices of these providers for more information about their practices.

6) Data Retention & Security

  • We retain personal information only for as long as necessary to fulfill the purposes described in this policy (e.g., for booking records, accounting, taxes, and legal obligations), then securely delete or anonymize it.

  • We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure.

7) Your Privacy Choices & Rights

Depending on your location, you may have rights to:

  • Access and obtain a copy of your personal information.

  • Request correction or deletion.

  • Object to or restrict certain processing.

  • Opt out of marketing emails by using the “unsubscribe” link or contacting us.

  • Opt out of “sharing” or targeted advertising where applicable.

  • Port your data to another provider (where feasible).

To exercise these rights, contact us at hello@visitcasacampo.com. We may need to verify your identity to process your request.

8) State & Regional Notices

California (CCPA/CPRA)

  • We do not sell personal information. If we begin sharing for cross‑context behavioral advertising, you can opt out via our “Do Not Sell or Share My Personal Information” link.

  • California residents can request access, deletion, correction, and information about our data practices.

Colorado, Connecticut, Utah, Virginia

Residents may have similar rights to access, delete, correct, and opt out of targeted advertising or certain profiling.

EU/UK GDPR (if you visit from Europe)

  • Controller: Visit CasaCampo (contact details below).

  • Legal bases: consent, contract, legitimate interests, legal obligation.

  • Transfers: If we transfer your data outside your region, we use appropriate safeguards.

  • Retention: as described above.

  • Rights: access, rectification, erasure, restriction, objection, portability, and the right to lodge a complaint with your supervisory authority.

9) Children’s Privacy

Our website and experiences are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate consent. If you believe a child has provided personal information, please contact us so we can delete it.

10) How Long We Keep Your Information

  • Transactional records (bookings, purchases): typically retained for 7 years (tax/audit).

  • Marketing contacts: retained until you unsubscribe or your email bounces; we periodically prune inactive subscribers.

  • Website analytics data: retained per our analytics provider settings.

11) “Do Not Sell or Share My Personal Information”

We do not sell personal information. If we enable sharing for cross‑context behavioral advertising, you may opt out here:/do-not-sell or via your cookie preferences.

12) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the latest version. Material changes will be posted on this page and, where required, we will notify you by email or website notice.

13) Contact Us

Questions or requests? Contact us:

This document is provided for general informational purposes and does not constitute legal advice. Please consult counsel to ensure this policy reflects your actual data flows and legal obligations.