RANCH POLICIES
Accessing the Ranch
The ranch is open to:
Visitors during Visitor open hours- (bottom of this page)
Overnight guests
Booked tours and experiences
Private event or retreat attendees
Access to the ranch refers to the area immediately outside The Ranch Lounge and the paca trail. Ranch guests are not allowed up the gravel driveway on their own without a guide. Guests are not allowed inside pens or pastures without a guide.
Overnight Guests & Gatherings
Overnight guests are welcome to enjoy the property with their registered group. However, parties or events require written approval and a signed agreement.
Party or Private Events is defined as any gathering on the property that includes any one or more of the following:
• Guests not listed on the overnight reservation
• The use of amplified music or sound equipment
• The use of designated indoor or outdoor spaces for the purpose of hosting, celebrating, or entertaining
• A gathering that exceeds the number of overnight guests stated in the reservation
• Decor, catering, hired services, or other event-style arrangements brought onto the property
Overnight Guests House Rules
General Respect & Conduct
• No parties or events unless pre-approved with a signed agreement. Parties and Event have additional policies and rental needs.
• Please respect quiet hours: 10 PM – 7 AM.
• Treat our ranch as you would your own. We’re a family-run ranch and ask that you help keep things clean and cared for.
Safety & Property
• No smoking or vaping inside any buildings. Designated smoking areas behind the ranch Lounge.
• Pets are not allowed unless prior approval is given.
• Please do not move furniture or remove items from the house or common areas.
• Campfires must be in designated fire pits only (and are not allowed during windy or dry conditions).
• Fireworks are not allowed in our township
Check-In / Check-Out
Check-in: 4 PM | Check-out: 10 AM
Clean the area- throw away your garbage, clean up your personal items.
Throw towels on the floor and put garbage in the garbage can outside of your unit.
Place plates, cups and other eating utensils in the dishwasher
Double-check for personal belongings—we’d hate for you to leave anything behind!
Lock all doors and let us know you have left.
Ranch Etiquette
You’re welcome to enjoy the alpaca trail during daylight hours
DO NOT feed or enter animal enclosures unless part of a hosted experience which would take place with a staff or guide.
Children must be supervised at all times.
Children under 4 or those who may not be able to control themselves around animals are recommended to be in a stroller, wagon or carried when visiting the animals.
No amplified music is allowed to be played outside of your overnight rental. The ranch maintains a sound system, bands and even quiet hours so amplified music must stay within your overnight rental. If you are a day visitor you are not allowed to carry in a speaker system.
Ranch Lounge & Shared Amenities
Our ranch lounge and ranch store have specific open hours—they are listed at the bottom of the website.
Please clean up after using shared outdoor areas, grills, or fire pits.
The Lounge holds a Liquor license- no carry ins are allowed.
Additional Fees May Apply For:
• Extra cleaning due to pets, smoke, or excess mess or damage
• Missing or damaged items
• Unauthorized guests or late checkouts
**Fees will be assessed based on labor hours incurred, the cost of repair, replacement or treatment, and any loss of revenue resulting from canceled or unfulfilled upcoming reservations affected by the issue.
Cancellation & Refund Policy for Overnight Stays
48-Hour Grace Period: Guests may cancel within 48 hours of booking and receive a full refund.
Credits for Future Stay: If a cancellation is made 30 days or more prior to arrival, we will issue a credit in the amount paid. This credit can be applied toward a future stay at current rates.
No Refunds or Credits: Cancellations made less than 30 days prior to arrival are not eligible for refund or credit, as we would be likely unable to replace the booking. This also means that reservations made within 30 days of the reservation are non-refundable or creditable.
Visitor Policy
Overnight guests are welcome to enjoy the ranch with their registered group. For the privacy of all guests, outside visitors are not permitted outside of The Ranch Lounge open hours or without prior approval.
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Respect for the Ranch & Its Animals
We take our ranch policies seriously to protect our animals, our land, and the experience for all guests.
For our safety and yours—we kindly ask that guests do not feed any animals or wildlife on the property.
Failure to follow rules or staff instructions may result in:
Review and immediate cancellation of your reservation
Immediate removal from the property
Being reported for trespassing or, if applicable, animal endangerment
Agritourism Liability Notice (Wisconsin Law)
By visiting Casacampo Alpaca Ranch, guests acknowledge the inherent risks of participating in agricultural activities and agree to assume those risks. This includes interaction with animals, farm equipment, and natural conditions.
Full notice posted on-site in accordance with Wisconsin Stat. § 895.524.
Content Production (Media)
To preserve the privacy, values, and integrity of Casacampo Alpaca Ranch, all forms of content creation—including photography, videography, music recording, live streaming, or sound production—must be approved in writing prior to your visit. This includes, but is not limited to, personal or commercial shoots, social media content, influencer collaborations, promotional material, and professional equipment use.
The production of any adult, suggestive, explicit, or inappropriate content is strictly prohibited on the property, regardless of intent or audience. Casacampo is a family-centered environment, and we reserve the right to end any visit or reservation immediately if this policy is violated. Failure to comply with this policy may result in removal from the property without refund and/or legal action.