Terms of Service

Effective date: October 15, 2025

Welcome to VisitCasaCampo.com (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website, online store, booking services, and any related offerings connected to Casacampo Alpaca Ranch in Wisconsin Dells, WI. By accessing or using our site, you agree to these Terms. Please read them carefully.

1) Use of Our Website

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to make a booking or purchase through our website.

  • You agree to use the site only for lawful purposes and in accordance with these Terms.

  • You may not use our site to post or transmit unlawful, infringing, or harmful material or interfere with its security or operation.

2) Bookings, Experiences & Purchases

  • Bookings for overnight stays, tours, or events are subject to availability and our posted cancellation policies.

  • All payments must be made in full through approved payment methods. Prices and availability are subject to change without notice.

  • We reserve the right to cancel or refuse bookings that appear fraudulent or violate these Terms.

  • Participants must follow all on‑site rules, safety guidelines, and staff instructions during visits, tours, and events.

3) Payments & Refunds

  • Payments are processed securely through third‑party payment processors (e.g., Stripe, Square, Shopify, Airbnb, or others).

  • We do not store your full payment information on our servers.

  • Refunds, if applicable, are governed by the specific cancellation or refund policy for the experience or lodging you purchased.

  • Gift cards and promotional vouchers are non‑refundable unless required by law.

4) Intellectual Property

All content on this site—including text, graphics, photos, logos, and designs—is the property of Visit CasaCampo or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or distribute any content without our written consent.

5) Third‑Party Links & Services

Our website may link to third‑party websites or services (such as booking platforms, social media, or payment providers). We are not responsible for their content, privacy practices, or terms. You access them at your own risk.

6) Privacy

Your use of the site is also governed by our Privacy Policy, which explains how we collect and use personal data.

7) Disclaimers & Limitation of Liability

  • The website and services are provided “as is” and “as available,” without warranties of any kind, express or implied.

  • We make reasonable efforts to keep the site accurate and available but do not guarantee uninterrupted or error‑free operation.

  • To the fullest extent permitted by law, Visit CasaCampo and its affiliates shall not be liable for indirect, incidental, consequential, or punitive damages arising out of your use of our site or services.

8) Indemnification

You agree to indemnify, defend, and hold harmless Visit CasaCampo, its owners, employees, and affiliates from and against any claims, liabilities, damages, or expenses arising from your use of the website or violation of these Terms.

9) Governing Law

These Terms are governed by the laws of the State of Wisconsin, without regard to its conflict of laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in Wisconsin.

10) Changes to These Terms

We may update these Terms from time to time. The “Effective Date” above reflects the latest version. Your continued use of the site after any changes constitutes acceptance of those changes.

11) Contact Us

Questions about these Terms can be directed to:

This document is provided for general informational purposes and does not constitute legal advice. Please consult an attorney to ensure compliance with applicable laws and regulations.